Any colour as long as it’s red: Why is lipstick branding so generic?

22nd January

The Observer newspaper reports a huge anticipated sales boom in lipstick. It’s a result of the “lipstick effect” when women react to uncertain times by scaling back spending on designer clothes and handbags, but splurge on cheaper luxuries. Selfridges reports an average cross-brand rise of 12%. Bold colours are the trend – another timeless response to doom and gloom as we discussed here. Spring will see the biggest brand names launching major ranges of “statement colours” in a small war for share.

So, with millions at stake isn’t it curious how generic lipstick branding is – same materials, textures, colours, shapes. And any branding is typically very discreet and plonked on the lid.

In the advertising we get a set of competing interchangeable celebrities, generally with a product and logo tucked away at the base of the page. While understanding the appeal of celebrity endorsement, why is the advertising so generic and unmemorable? Here’s a test – can you name the famous names behind the packs which head this post or these current (lavishly expensive) advertisements? (Answers, as they say after the “jump”.)

Are lipsticks the last bastion of understatement in a world of garish fashion branding? Is it because women want their lipstick to become a discreet part of their personal style rather than a badge of brand affiliation? If so, it runs contrary to a world of statement handbags, eyewear etc.

Is it because the brands are chosen in a context of strongly branded point of sale? If so, once bought, such branding becomes invisible, and the chance to promote via being out and about is lost.

Am I just being a bloke and missing the fact that for women the differences are subtle but clear?

When all that separates these interchangeable sticks of red wax and lead is the branding upon them, and with a war to be waged, how odd that such a uniformly forgettable approach to standing out is chosen.

Anyway, click here for the answers if you are as confused as me: (more…)

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American Apparel: made in the USA but a little too proud of the fact?

20th January

The cool looking sign above is prominently displayed across a wealth of material in my local London branch of American Apparel and it made me wonder if the brand has considered how well it travels (it’s sold in eleven countries). I did a little light digging on the brand’s website to understand its intended message and, combining this with what I intuit from the sign myself, here are a few observations made through British eyes:

1. American Apparel typically uses nubile lovelies who can themselves be seen as “made in the USA”- we are being invited to buy into that glamour. No problem – we’ve been admirers of American style since the dawn of Hollywood.

2. The brand comes from the home of the t-shirt so can claim product expertise and a sense of quality. Again nothing new – American products from Zippos to Levis have typically been viewed in the UK as well made (even if the production is now actually foreign).

3. The claim chimes with another strand of American Apparel behaviour: “Legalize L.A.” which refers to its proud employment of a high proportion of Latin Americans and touches on related immigration issues. From a foreign perspective one can only think: your country, your business.

4. The clothes are not produced in a sweatshop – well that’s of universal appeal.

5. But here’s the sticky one: within The States this message infers that in a time of recession it’s patriotic to invest in home-grown products. As one ad says “When you buy American Apparel you’re not only buying great products. You’re contributing to California’s tax base”. Gee thanks – this makes the a-ok hand logo the equivalent of flipping the rest of us the bird. We might happily lap up the idea of American cool and American quality, but asking us to celebrate our contribution to our own trade defecit is a little rich. I’m aware that I’m being quite Colonel Blimpish. And that so long as we think the clothes make us look sexy any perceived cultural imperialism will be an irrelevance for most consumers. But I do think this highlights the importance of local sensibilities for global brands.

Still, American culture has a self-confidence which generally does pride in an engaging, convincing way. When we had our own “I’m backing Britain” campaign in the late sixties it quickly became a bit of a joke, typified by the buffoonish Tim Brooke-Taylor in the Goodies. This considered, perhaps we self-deprecating Brits are fair game for foreigners to lord it over? Of course, this is all a storm in a teacup when the vast majority of products seem to come from China, but one man’s bombastic pride can be another’s poke in the eye.

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If iconic brands are losing share, should they push or pull?

13th January

Image: noluck on flickr

A report on BrandWeek reveals that many consumers are defecting from “iconic brands” to cheaper private-label alternatives (in contrast to several UK reports, but hardly a shock in the recession).

It was a big study, analysing purchasing patterns of 34 million U.S. shoppers for two years across 685 leading CPG brands and 24,000 retail stores, but do you agree with BrandWeek’s analysis? “Offering coupons and samples does not necessarily seal the deal. CPG marketers need to get more creative, and fast. They must find new ways to reward loyalists while also luring prospects to their brands.”

Here’s my view: sales promotions and suchlike aside, iconic brands have in their design DNA a sense of “come to me” rather than “what can I do to convince you?”. That’s partly what makes them “iconic” (as opposed to simply massive). True icon brands might better weather the storm, and be better placed to enjoy the upturn, if they don’t meantime devalue themselves by always carrying promotions etc. Adding value through better design, and the confidence this projects, has particular charisma in troubled times.

This, perhaps, is one way to lure new consumers in – Coca Cola was ranked the best global brand last year by Business Week. This is put down to myriad reasons, from innovation to better management, but the brand has certainly reconnected with its iconic routes with revitalised and more single minded design of late.

So push or pull? I guess if the pull (e.g being more single-minded by amplifying distinctive graphical equities) is executed powerfully enough, this in turn can facilitate some engaging pushing which feels like iconic brand behaviour rather than just another bogoff offer.

The figures shown on BrandWeek

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Less is more, and making a virtue of necessity

19th November

(Photo: Flickr.com by Neato Coolville)

Gunther Kilsheimer passed away this August aged 86. Like many in the world of branding, he wasn’t exactly a household name himself, but his work was. He was integral in the design of the Toys ‘R’ Us logo and sign. According to the website of the company he founded, Kilsheimer “designed a sign for one of the founders of the company, Mr. Bill Bederman when the company was still called “Children’s Supermart Toys”. Along with a new image, Mr. Bederman wanted a more upscale sign, one with individual channel letters. When Gunther showed Mr. Bederman the cost to have that many letters in the title Mr. Bederman asked for a name change. The result was “Toys ‘R’ US”. Only the “R” had to be backwards as if a child had written it.

A good example of pragmatic thinking begetting a creative solution. And of a savvy client. In our straitened times I think it points to the notion that cutting back can actually deliver more, not less, if one is smart enough to see the opportunity.

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Looking for green shoots? Christmas is coming.

17th November

Getting your note ready for Santa? Upmarket U.S. retailer Neiman Marcus can sell you a £152,000 fold-up plane, should you already have most things (but lack a conscience about your carbon footprint). Parachute optional (seriously). Or perhaps you would prefer the Leica Hermès limited edition? Some exclusive lenses and, of course, a leather carrying strap, “handcrafted by Atelier Hermès”. Comes in a linen-covered, silk-lined box and a snip at £8,500. Evidence here that the luxury market is a well which did not run dry during the past twelve months.

But beyond “cool by association” points, the Leica camera seems slightly unimaginative. More visually engaging is the Chivas Regal 18 Year Old with its limited edition makeover by fashion designer Alexander McQueen. Sold “at a significant premium” from the usual design perhaps, but at least it’s offering something special – a bottle which needs no gift wrapping to engender a sense of seasonal celebration.

Conspicuous consumption seems to be back loud and proud in time for Christmas, but the smarter brands are, as always, using the opportunity to reflect and dramatise the product’s qualities, rather than simply adding an ostentatious price tag or partner. Mind you, would you turn up your nose if the camera appeared under your tree?

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Unless otherwise stated, our Design Gazette is the personal view of company man Silas Amos. It aims to offer topical and design literate thinking for marketeers. Feel free to refute or recycle the opinions offered!