Does giving away creative control also diminish credibility?

30th November

“Designers Wanted” touts the new Fiat 500 ad, going on to explain that with the huge spectrum of customisation options available on the car, one is able to personalise it to be yours and yours alone. The line which jarred for me was the claim for “more stickers than you can shake a stick at”. This taps into the big trend for enabling and celebrating everyone’s creativity. And for sure there are  plenty of “amateurs” who have the natural talent to create aesthetically pleasing design. But just as the X-factor gets slammed for being a karaoke version of real music, so such an approach to design, democratic though it is, does tend to make the brand feel less, not more, special.

Now clearly as someone who trained to be a designer and has done it professionally for twenty years, I have a wee axe to grind about the notion that anyone can do it. But that’s not my point. Rather, I wonder if by abdicating responsibility for the ultimate look and feel of the product, as this advertising suggests, the stature of such a cool lifestyle brand (one which is all about stylish design) risks being diminished. It’s a bit like the lazy space-filling journalism which invites us to “have your say – you’re the critic”. No, you’re the critic, that’s why I buy your newspaper! And isn’t such an approach potentially going to result in lots of Fiat 500’s bedecked in “more stickers than you can shake a stick at” – hardly a look which will reflect well on the brand, I’m thinking.

A less chancy approach to unlocking consumers’ latent creativity is seen in initiatives such as Green & Black’s approach, where an online competition to create art out of the new packaging (rather than to change the packaging itself) allows the brand to have the best of both worlds.

One thing that’s really surprising in the Fiat ad – the fact that it has “the lowest average CO2 emissions in Europe” is relegated to what looks like the legal small print. Talk about style over substance.

2 Comments

  1. Joshua Goodwin

    November 30, 2009 7:15 pm

    To be fair, I’m pretty sure that there have been Fiat advertisements where the ‘lowest CO2 emissions’ thing has been centre-stage. Otherwise, yes.

    That silly Microsoft Windows advert, which I haven’t seen but lots of people seem to have talked about (negatively), in which it is ridiculously claimed by supposed members of the public that they have come up with the features of the Windows 7 operating system, is probably relevant.

  2. Will Robinson

    December 3, 2009 12:37 am

    I agree entirely with the above points regarding the potential degrading of a what is currently considered as a seriously stylish car. The line “…more stickers than you can shake a stick at…” conjures up images of 17 year old boy racers – far from stylish.
    However, in a highly competitive market will this marketing ploy sell more cars, and make them noticeable once they have rolled off the forecourts? Quite possibly.

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Unless otherwise stated, our Design Gazette is the personal view of company man Silas Amos. It aims to offer topical and design literate thinking for marketeers. Feel free to refute or recycle the opinions offered!